Privacy Policy
Who are we?
Thank you for visiting the Luv Alwayz website ("Site"). Luv Alwayz is an online jewellery retail store that market and sell high quality handmade jewellery worldwide. Luv Alwayz is responsible for your personal data collected through the www.luvalwayz.com website.
Our commitment to you
We respect your privacy and are committed to protecting your personal information. In compliance with the General Data Protection Regulation (GDPR), we will always be fully transparent about the data we collect. Your data is highly valued and securely protected by us. The prime purpose of collecting your data is to help improve your shopping experience with us.
We value the trust you place in Luv Alwayz and want to ensure that you understand what information we gather about you, how we use it, and the safeguards we have in place to protect it.
Under Luv Alwayz's privacy policy we will not disclose to any third parties your name, address, email address or telephone number unless we have informed you, been authorised by you, or are required to do so by law, subject to the Data Protection Act 1998.
What information do we collect?
We collect information from you when you register on the site, enter a contest or promotion or place an order.
When registering or ordering, we may ask you for your name, email address, home address, postal code, daytime and/or mobile phone number, credit card information (when ordering products only) as well as to create a user name and password. If you choose to join our mailing list then we may also collect and store your gender and date of birth. All transactional data is processed by third parties and never stored on our system. We also use Google Analytics, which places cookies on your device to help us analyse how you use our website. The information generated by the cookie is anonymous and only collects functional data such as the operating system you are using and your geographic location, as indicated by your IP address. Like many websites, we use "cookies" to enhance your experience and gather information about visits to our website. Please refer to the "Do we use 'cookies'?" section below for more information about cookies and how we use them.
Do we use "cookies"?
Yes! we do. Cookies are pieces of information that are sent to your computer while you are viewing our website. Cookies work in combination with content on our website to capture and remember information. For instance, cookies are used to remember and process the items in your shopping bag. They are also used to track your activity and understand your preferences based on previous or current activity. This enables us to improve your shopping experience on our website. We also use cookies to provide us with aggregate data about website traffic so that we can offer better experiences and tools in the future.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to some features that make your experience more efficient and some of our services may not function properly.
Can you manage your data?
If you have created an account with us then you can manage your name, address, telephone number and email address, all of which are stored on our system. Once you have logged into your account, you also have the ability to reset your password. If you would like to permanently delete your account then please contact us at support@luvalwayz.com
Where we are using your personal information on the basis of your consent, you are entitled to withdraw that consent at any time. You can also ask us for a copy of the personal information we hold about you. We want to ensure that the information we hold about you is correct and encourage you to inform us of any changes.
Opting Out of Direct Marketing
You can opt-out from Luv Alwayz newletters or email campaigns by modifying your email or SMS subscriptions by clicking on the unsubscribe link or following the opt-out instructions included in the message. You can also contact us using the contact details: support@luvalwayz.com.
Our use of analytics and targeted advertising tools
We use a range of analytics and targeted advertising tools to display relevant website content on our website and online advertisements on other websites and apps (as described above) to you, deliver relevant content to you in marketing communications (where applicable), and to measure the effectiveness of the advertising provided. For example, we use tools such as Google Analytics to analyse Google's interest-based advertising data and/or third-party audience data (such as age, marital status, life event, gender and interests) to target and improve our marketing campaigns, marketing strategies and website content. We may also use tools provided by other third parties, such as Facebook, Google Analytics and Bing to perform similar tasks, using your Contact, Technical, Usage and Profile Data.
The Digital Advertising Alliance (which includes companies such as Google and Facebook) provides a tool called WebChoices that can perform a quick scan of your computer or mobile devices, to find out which participating companies have enabled customised ads for your browser, and adjust your browser preferences accordingly.
If you would like any further information about the data collected by these third parties or the way in which the data is used, please contact us.
Online ads
We use online advertising to keep you aware of what we’re up to and to help you find our products. Like many companies, we may target M.A.D Apparel Ltd banners and ads to you when you use other websites and apps, based on your Contact, Technical, Usage and Profile Data. We do this using a variety of digital marketing networks and ad exchanges, and a range of advertising technologies such as web beacons, pixels, ad tags, cookies, and mobile identifiers, as well as specific services offered by some sites and social networks, such as Facebook’s Custom Audience Service.
Privacy of Children
Luv Alwayz comply with local laws and do not allow children to register on our Platform when they are under the legal age limit of the country in which they reside. Luv Alwayz does not knowingly collect information from anyone under the age of consent. If we find out someone under the age of consent has submitted any personal information to our website, it will be deleted immediately.
By visiting this Site, you accept these practices. We encourage you to periodically review this page for the latest information on our privacy practices. We will notify you via email of any significant changes to this policy.
Please send any questions, comments or requests to us via our contact us page.